Tip: Always be positive
When an employer asks you what you found most or least rewarding about your previous job, it is very important to communicate positivity. The employer is looking to answer two questions by asking you this.
- Will they dislike similar tasks in their new position?
- Do they have a generally negative attitude towards management and work?
Make sure that when you mention the tasks you found the least rewarding, you aren’t mentioning tasks that are going to be a major part of the position you are interviewing for.
For example, if you are interviewing for a customer service position, and in your previous role you hated answering customer phone calls at work, you should probably not mention that “talking to people on the phone” is something you don’t find rewarding .
When interviewing, ALWAYS be cognizant of the job you are interviewing for, and the responsibilities and duties thereof. So rather than highlighting how horrible you think talking on the phone with customers is, try saying something like the following:
“I find it extremely rewarding to turn a frustrated customer into a pleased one. I can often relate to their grievances based on past experiences I’ve had with various businesses, and it’s very satisfying to know that I have helped them."
If you give an answer similar to this, you are going to convey a positive attitude and the fact that you take pride in your work…not bad traits in a potential employer’s eyes!
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