FootWorks

Both myself and my husband have used FootWorks to get fitted and try on new running and walking shoes - and I absolutely love their service. We went separately and we both got a full evaluation, followed by several recommendations to try on.

When my husband went, they even offered a few options that were currently on sale - so I feel confident that they offer you the best fit for you, rather than pushing the more expensive options just to make a sale.

I will definitely be back when it is ready for another pair!

Footworks is an excellent running shoe store which I can't recommend enough! They are so knowledgeable and attentive. I went in for new running shoes which for me is always a little complicated because I wear orthopedic insoles and have very, very flat feet. I explained my needs and I was recommended two different shoes. What really impressed me was that I didn't just try them on and walk around... Instead, Footworks has a treadmill in-store with a camera which records your feet (from behind) so that you and the employee can analyze your steps and posture and truly find out which shoe works best for you. The camera has slow motion features so you can get a good look at the way your feet are landing on the ground. This was helpful for me not only for deciding which shoe I wanted but also for knowing what areas to improve with my running. The employee who attended me gave me tips on exercises to do as well as videos to watch to meet my running needs. "Above and beyond" is how Footworks does their business.

Not sure what more I can say - besides sneakers and shoes they do sell some workout clothes/socks, hydration packs, and some other things. It's a go-to store for any runner.

With most corporate stores missing that attention to detail in customer service, Footworks really fills in the missing gaps (and more). Cannot recommend enough.

I had the best experience at Footworks and will forever be a loyal patron.

My friends and I went in for the Black Friday sale, which was so amazing. I bought 3 Asics at 50% off each!!! The salesman helped me find the perfect shoes for my feet and I am in heaven.

Then, I brought my mom and step dad in to buy a pair of Hokas. The style she wanted was not on sale, but the wonderful salesman gave my mom a discount so she would leave pleased. Then he threw in an extra pair of laces. He did not have to do what he did. The store was packed and yet, he made our experience so pleasant and successful.

THEN...the pair of sale sneakers I bought my son were too small. Instead of hearing, "All sale shoes are final sale," we were allowed to exchange the shoes for a bigger size.

My entire family could not be happier.

I have always purchased shoes online for the convenience and price, but Footworks had comparable prices, GREAT deals, kind and experienced salespeople who know feet and can help find the best shoes for one's feet.

Footworks has been around for a long time. Now, I can see why. A local store with local service. That's something I value!!!

I joined the Team Footworks Half Marathon training program, which is good and I rewieved it on its own, but through that I started frequenting the store, which has pretty much everything a runner needs, SPECIALLY expert and friendly advise. You will not go there to just buy stuff for your running needs, you go in there because you understand that this discipline is a joint experience where everyone wants you to succeed, so they'll recommend the best shoe for you, no matter if it's the one on sale, recommend the safety items/procedures you need to follow when running on the street and anything a beginner like me requires to not just give up and get back to the couch; while still being helpful and caring for the runner who's been doing it for twenty, thirty years (or longer).

And, of course, the training programs on Saturday mornings. They are fun, and push you just the right amount and there's one for every level of training (plus the fun runs on Tuesdays and Thursdays).

One thing: if you join the running group, you'll be dealing with socially active athletes all around, so expect to end up going for bike rides and swimming, and happy hours and brunches. There is fun to be had after the effort

Helped me choose the right shoes for me. The staff let me try on as many shoes as I needed on the treadmill. Ultimately went with a pair of Asics that is so comfortable. I'm glad I came here.

I came to Footworks mid-day on a Friday and I was immediately welcomed by their friendly staff. I had picked up running as a hobby about 6 months prior and logged about 200 miles. Now I was ready for some nice fitting shoes and professional advice to help with my knee pain.

Since this was my first time entering a running shoe store they offered to size me and check my running on the treadmill. They even showed me how to warm up with the foam roller to help with knee pain. I typically wear an 8.5 but they assured me that was too small and I had to get used to a size 9.5 for running shoes. So far running has felt great and my knee pain is going away. I was very pleased with their kindness and service. I'll be back for more :)

I called to get an analysis for my son that is leaving for bootcamp in 8 days. We came to the store and They did great with the analysis, which was free and watching the video they explained what he could do to make corrections and suggested insoles. Then they put him on the tread again and what a difference in his stride with the insoles. It prompted me to get an analysis myself, and I ordered a pair of Hoka which feel like air. They had great colors but I wanted all black. I love the time they took, how nice they were and the suggestions they made for both me and my son. If you are a serious or casual runner or just want the right shoes, I recommend this place top notch!

In 1925, my grandfather Julian Herman Leder opened his first clothing store on Main Street in Whiteville, NC, the seat of Columbus County. He was a Jewish immigrant from the Austro-Hungarian Empire. When he arrived in the U.S. at the age of 19 he didn't speak a word of English. However, Small Town USA appealed to him more than the crowded tenements of New York City. So he settled in a town where his cousins lived.

The store, called Leder Brothers, catered to men, women and children, who were mostly tobacco farmers and their kin from Whiteville and surrounding areas. Leder Brothers had a quaint slogan emblazoned on all their bags, boxes and masking tape which read, Shop With Confidence Wear With Pride. That slogan embodied a certain philosophy that governed the retailer-customer relationship: trust. The trust between a store and its customers was paramount and nowadays seems like a thing of the past.

Although Leder Brothers no longer exists, decimated by big box stores like Walmart and K-Mart, by the time I was born my grandfather and his siblings owned and operated 22 stores in small towns on main streets across Southeastern North Carolina. In each of those stores, my relatives and their sales staff knew the names of every customer who walked through the door. Shopping at Leder Brothers was like being among family and friends.

I mention this fact because Leder Brothers embodied the highest standard of customer care imaginable. Unlike today's sales force operating in what remains of retail outlets, the sales staff at Leder Brothers conveyed to each customer a sense of being among trusted sales people who cared about a customer's needs.

In today's retail space, where Amazon's online shopping experience has succeeded in stripping from shoppers any semblance of human contact, and where millennials tasked with selling in brick and mortar stores mark time like convicts counting the days to their release, the embracing sense of customer service reminiscent of my grandfather's era is but a wistful memory.

At least I thought that was the case until I stepped into FootWorks in South Miami. This little mom and pop shop has been selling running shoes and apparel for a remarkable 48 years. As soon as I walked in, I was transported back in time to that same feeling of trust I once felt at Leder Brothers. And not in some superficial or kitschy way. But with a real authentic sense of trust that I wish all retail outlets had the ability to convey.

The owner, Laurie, greeted me with a warm smile and immediately asked, How may we help you. She then took the time to pull off the shelf herself numerous styles, sizes and colors of Hoka One Ones until I found the pair I liked. Indeed, another running store in town had recommended that I stop by FootWorks, because they had the largest selection of Hokas in Miami, the shoes I was looking for. And I am glad they did.

Since I have had total double knee replacements and am not a runner, I wear Hokas to workout at the gym and to walk around in. In my opinion, there are no more comfortable shoes on the market. Plus, they come in a variety of awesome colors and styles. I was so happy with the pair I purchased I went back a week later and bought two more pairs.

This time when I walked in I was greeted by Karen and Amber. Coincidentally, Karen had a single knee replacement done by the same orthopedic surgeon who operated on me. Again, the service was impeccable and the prices are the same as those online or at the larger retail chains.

If you are looking for running shoes, stay away from the malls and the big box stores. Instead, shop local. Take a stroll down Sunset Drive and shop at the only store worth shopping at for running shoes. FootWorks in South Miami.

I was complaining to my trainer recently about some shin splints I had developed & he immediately told me i HAD to go to FootWorks. This family-owned business has been serving Miami's running community since 1976 and you can really feel the passion & heart that all the employees have as soon as you walk in. I was lucky enough to be assisted by Ralph who was fantastic. First things first, he got me on the treadmill which records your running form to detect ways you can improve. As I thought, I'm a prancer & tend to run on my tippy-toes... NOT good. He gave me suggestions, then pulled out about 7 different shoes for me to try on, each time asking me to jog around the store to get s good feel. While I was a bit embarrassed at first, Ralph put me at ease and I finally settled on a GORGEOUS pair of Nike Air Zoom Pegasus 38. I'm obsessed and haven't felt a shin splint since. Thanks Ralph & thanks FootWorks! Will definitely be back.

Great staff, great customer service and you feel like family when you walk in the door! Make sure to check out their training programs - perfect way to stay active and in shape!