The Ultimate Communication Platform for Insurance Agencies.

Revolutionize client interactions, team leadership, and business growth with a tailor-made platform designed to save you time and maximize productivity.

Transform Your Agency's Operations & Customer Experience.

Enhance customer experience by seamlessly integrating your business phone system and agency management system with EcoLink.

Protect Your Agency with Enhanced Compliance & Data Retention.

Safeguard the integrity of your agency through improved data retention practices and strict compliance measures.

Welcome to EcoLink

Best In-Class Technology For Insurance Agencies

EcoLink integration marks a pivotal step in our commitment to enhancing the capabilities of insurance agencies through cutting-edge and cost-effective solutions.

Dedicated Team

Fully Managed

Premium Services

Scalability & Security

Training & Support

Award Winning

A leading provider of integrated cloud communication solutions for insurance and financial agencies.

A seamless solution that combines messaging, video conferencing, and phone calls into one unified platform.

Part of HP's portfolio of hybrid work solutions, Poly creates premium audio and video products.

An industry pioneer offering agencies managed IT infrastructure, solutions, connectivity, training, and support.

Expertly Powered By

Enjoy the Benefits of Ecolink Integration

EcoLink delivers a multitude of advantages for insurance agencies by streamlining Client Communications and optimizing daily operations.

Cost Savings

Competitive pricing and discounts provide significant savings for all your business communication and integration requirements.

Improved scalability

As the needs and requirements of our members expand, we evolve alongside them, continually revising and restructuring to achieve optimal efficiency.

Enhanced Data Retention

As the needs and requirements of our customers change, we evolve alongside them, continually revising and restructuring to achieve optimal efficiency and data retention.

Dedicated Management

A strategic blend of dedicated customer service and robust support ensures heightened efficiency and adaptability.

Elevated Compliance

Enhancing security with integrated measures to safeguard data, ensuring robust data redundancy, and fostering compliance.

Optimized Performance

Elevating agent performance through seamless optimization, ensuring peak efficiency and effectiveness.

Harnessing the Power of Integration™

EcoLink Cloud Integration Platform

Seamlessly integrate your RingCentral UCaaS with your agency management system to streamline client communications and boost agent productivity.

Transforming Client Communications

The complete cloud communication solution

Easily manage client relationships from anywhere with a unified platform that integrates phone, messaging, fax, and video services.

Message

Video

Phone

Streamlining Business Communications

Small business simplicity, big business features

Deploying premium audio and video products so you can communicate at your best using RingCentral - anywhere, anytime, every time.

Business Phones

Professional Headsets

Personal Video

Consolidating IT Infrastructure

Unified IT technology for your entire workforce

Experience the pinnacle of innovation with a comprehensive IT infrastructure solution, strategically backed by a single point of contact, billing, and support.

Trusted Partner Network

Why EcoLink Integration is Crucial to Your Agency Growth

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Customer Satisfaction

Agencies are significantly elevating customer satisfaction by facilitating seamless and efficient interactions.

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Agent Productivity

Optimizing agent performance by streamlining communication channels and providing a unified platform.

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Total Cost

Lowering total operational costs by consolidating communications and improving efficiency.

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Return on Investment

Increasing ROI by optimizing communication processes and reducing operational inefficiencies.

Why Choose Us

We developed Low-Cost Bundled Solutions to Empower Your Agency's Growth.

Our exclusive integration platform is designed to help agencies lower costs and provide an unparalleled customer experience.

Customer Feedback

What Agencies Are Saying?

Ever since adopting EcoLink into our operations, our call handling no longer relies on a traditional receptionists, leading to a remarkable 25% boost in agent performance over the past year.

S. Fanelli

VP of Operations
Shapiro Insurance Group

We're thrilled to have discovered a highly experienced company specializing in voice-data integrations for RingCentral-AMS360, empowering us to expand and enhance our business operations.

J. Colglazier

VP at JCI

Embracing the integrated IT solutions provided by EcoLink has been a game-changer for our insurance agency. It has not only streamlined our operations but has significantly boosted efficiency and productivity.

C. Masters

VP of Sales - GTI

Frequently Asked Questions

Why was EcoLink Created?

EcoLink is the response to the rising demand in the private insurance sector for scalable voice and data integration solutions.

How was EcoLink developed?

A collaborative effort with RingCentral and Vertafore and extensive feedback from hundreds of insurance agencies and industry experts.

Is EcoLink a standalone desktop application?

EcoLink is an online cloud-based platform designed to function independently with the RingCentral phone system or with RingCentral MVP and Vertafore MS360/ImageRight.

How does EcoLink work?

EcoLink integrates with RingCentral and Vertafore applications to match and display caller information, route calls to account owners, and archive incoming and outgoing call history, SMS, digital fax, audio recordings, voicemail, and attachments.

Will EcoLink be upgraded?

EcoLink is constantly updated based on valuable feedback from the insurance community. The upcoming versions will include email, Teams, CRM, and other capabilities for a complete multi-channel solution.

Can Ecolink open AMS360 or other applications?

Yes, Ecolink can automatically open the AMS360 account page or other 3rd-party applications before or after the call is answered.

Can EcoLink be integrated with other 3rd-party applications?

Yes, if a proper API is available, EcoLink can be developed to work with another application or phone system.

What if a phone number matches more than one customer record in AMS360?

EcoLink will display the first matching record in a dropdown menu allowing the agent to choose from multiple accounts.

Does Ecolink Support Suspense and Activity?

Yes, EcoLink will display the active Suspense in the agent portal when a customer task is present. And all call history, voicemail, fax, and SMS communications from RingCentral will be archived as Activity.

Is RingCentral secure and reliable?

Seven layers of security and redundant data centers ensure user protection and the highest availability.

Our Vision

Transform operations with groundbreaking technology, elevating business efficiency, connectivity, and sustainability seamlessly and impactfully.

Our Values

Our goal is to cultivate a trust-driven ecosystem, nurturing mutual growth and shared expertise to propel collective progress.

Announcements

Integration Update

January 5 2024

EcoLink introduces new features for enhanced integration with RingCentral MVP allowing agencies to boost agent productivity.

Integration Update

December 13, 2023

EcoLink achieves seamless integration with vertafore QQCatalyst to offer customers a seamless and powerful experience.

The Ultimate Communication Platform for Insurance Agencies.

Transform Your Agency's Operations & Customer Experience.

Protect Your Agency with Enhanced Compliance & Data Retention.

Best In-Class Technology For Insurance Agencies

Dedicated Team

Premium Services

Training & Support

Expertly Powered By

Enjoy the Benefits of Ecolink Integration

Cost Savings

Improved scalability

Enhanced Data Retention

Dedicated Management

Elevated Compliance

Optimized Performance

EcoLink Cloud Integration Platform

The complete cloud communication solution

Message

Video

Phone

Small business simplicity, big business features

Unified IT technology for your entire workforce

Why EcoLink Integration is Crucial to Your Agency Growth

We developed Low-Cost Bundled Solutions to Empower Your Agency's Growth.

What Agencies Are Saying?

Frequently Asked Questions

Our Vision

Our Values

Contact us

Quote Request

Schedule Demo