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MOBILE-FIRST SERVICE MANAGEMENT
 
 

You make IT happen,

We make IT easy

EasyVista creates digital experiences that help organisations work smarter, faster and better - automatically. Reduce unplanned incidents downtime by 20% so you can keep crushing IT.

 
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YOU MAKE IT HAPPEN, WE MAKE IT EASY.

 
 
 

Reduce unplanned downtime and keep your team on track with Service Manager.

Resolve issues with minimal user interaction and zero downtime.

With AIOps, predict and prevent downtime to keep your team on track.

Keep your team in the know with intelligent knowledge management that helps them solve their own needs.

WHAT’S IN IT FOR YOU?

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OPTIMIZE COSTS WITHOUT
BUSTING YOUR BUDGET

Optimize costs with a lower total cost of ownership (TCO) – all while reducing your IT spending and meeting KPIs with actionable insights. In other words: we can help you make IT cost-effective.

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TURN YOUR CUSTOMERS INTO
SUPPORT DESK FANATICS

Your customers need their incidents and problems solved quickly. EasyVista can help with everything from lowering incident resolution time to predicting unplanned outages. Customer-centric IT makes for happier customers, which creates positive business outcomes.

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BE THE HERO AT HAPPY HOUR WITH YOUR IT TEAM

Let’s get real: Using outdated legacy tools is annoying for your service desk agents. Whether your goals are to embrace shift-left or are to attack the avalanche of tickets that are coming in, your team is stressing out. Show your team you care about them and their well-being by giving them the right tools to do their jobs. They invest their time in you, and we can help you invest in the right tools for them.

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WHAT'S IN YOUR IT SUPERHERO TOOL BELT?

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  • EV Service Manager is ITSM software with the sophistication to support the most complex ITIL requirements - but with the agility required to make ITSM easy to use and easy to deliver.

  • Self Help is an intelligent knowledge management platform that makes it easy to automate answers for employees and customers. This essential software powers chatbots, virtual agents, portals and other self-service channels.

  • EV Reach’s process automation technology and remote support access integrated with EasyVista’s solutions creates a comprehensive and exhaustive view of all IT services from infrastructure to end points.

  • EV Observe is a monitoring platform for network, IoT, IT infrastructure, cloud and applications that delivers and end-to-end service experience.

 

TAKE THE FIRST STEP IN TRANSFORMING YOUR SERVICE TODAY.

 
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